Frequently Asked Questions
Q: How do I navigate the site?
A: When making a purchase, once you have selected your desired length, add it to your cart. In order to add another bundle to your cart, return to the page and select another length. Please check your cart to make sure all of your bundles are there before checking out.
Q: How does shipping and handling work?
A: As soon as your order is placed and confirmed, we will send you a confirmation email. The normal estimated delivery time is 3-5 business days. Please be mindful that the order has to be processed FIRST. Processing takes anywhere from 24-48 hrs. Once the order has been processed and reviewed, it has been packaged and shipped to you. You will then receive a tracking number.
Q: How long does this hair last?
A: With proper care and management, the hair can last up to a year or longer. (REINSTALLS, WASH, USE OF PROPER PRODUCTS)
Q: How many bundles do I need?
A: 12"-20" normally requires THREE bundles. Hair longer than 20" may require FOUR.
Q: Can I bleach/color this hair?
A: Yes, the hair can withstand bleaching and coloring.
Q: What colors are the hair bundles?
A: The hair bundles are natural black or natural brown. It's natural textures
Q: What is raw/virgin hair?
A: Raw/Virgin hair is hair that is free of all dyes, bleaching, relaxers, and straightening/curling.
Q:What is a Frontal Hair Piece?
A: Frontal hair pieces allow more versatility when styling your hair
for several reasons. Frontals are made with either a silk base or a lace base to closely mimic the scalp. It also stretches from ear to ear and the hair can be parted freely to be worn in the middle, left, or right side.
Q:What is a 360 Frontal?
A: This frontal type recreates the hairline around the entire perimeter of your head so you could wear ponytails, updos, etc with your hair install.
Q:What is a Closure?
A: A closure hair piece allows versatility but very minimal in comparison to a
frontal. When installed it protects the front perimeter of the head(middle part, side part, free part) but only measuring 4x4, 5x5, 6x6.